BYTEPEAK PTE. LTD.

Privacy Policy

Effective date: 13 August 2026

BYTEPEAK PTE. LTD. (UEN 202628949W) (“BYTEPEAK”, “we”, “us” or “our”) respects your privacy and handles personal data in accordance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). This policy explains how we collect, use, disclose, protect and retain personal data when you visit our website, contact us or engage our services.

1. Personal data we may collect

Depending on how you interact with us, we may collect your name, business contact details, organisation, project requirements, correspondence, billing or transaction information, technical information reasonably generated when you use our website, and any other information you choose to provide.

2. How we collect personal data

We may collect personal data directly from you when you email us, request a proposal, enter into a contract, participate in a project or otherwise communicate with us. We may also receive data from your organisation, authorised representatives, service providers or publicly available business sources where permitted by law.

3. Purposes of collection, use and disclosure

We may process personal data to:

• respond to enquiries and prepare proposals, quotations or contracts;
• deliver, operate, support and improve software, application, website and technology services;
• manage customer, supplier and business relationships;
• process payments, maintain records and meet accounting, tax and legal obligations;
• protect our systems, prevent misuse, investigate incidents and enforce agreements; and
• send service communications or marketing where you have consented or where otherwise permitted by law.

4. Consent and withdrawal

Where consent is required, you may withdraw it by contacting us. We will explain any likely consequences and cease the relevant collection, use or disclosure within a reasonable period, subject to legal or contractual restrictions.

5. Disclosure and service providers

We may disclose personal data to employees and contractors who need it for their work, hosting and cloud providers, professional advisers, payment and business service providers, regulators or law-enforcement bodies where required, and parties involved in a corporate transaction. We require service providers to use personal data only for authorised purposes and to protect it appropriately.

6. Transfers outside Singapore

If personal data is transferred outside Singapore, we take reasonable steps to ensure that the recipient provides a standard of protection comparable to the PDPA, unless an applicable exception applies.

7. Security and retention

We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information. No system is completely secure. We retain personal data only for as long as it is needed for the stated business or legal purposes, after which it is securely deleted, anonymised or otherwise disposed of.

8. Access, correction and questions

You may ask to access or correct personal data in our possession or control, subject to applicable exceptions. We may need to verify your identity and may charge a reasonable fee where permitted. You may also contact us about this policy, consent withdrawal or a privacy concern.

9. Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those websites.

10. Changes to this policy

We may update this policy to reflect legal, operational or service changes. The effective date above shows when it was last revised.